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The following Terms and Conditions must be read in conjuntion
with the (Click
Here) Goholi Conditions and Terms.
Booking
and reservations requests are only accepted Goholi on
the basis that those Conditions and Terms for the specified vehicle supplier have
been throughly read and understood and agreed too. Hippies Rental Agreement:
HippieAURentalAgreement2009-10.pdf
(Last years rental
agreement)
Hippie Flex Rates AUSTRALIA Campervans Valid
1 April 2010 to 31 March 2011 Please note:
(All area in BLUE are known variations to previous years terms) -
we the agent have also widely spaced out the terms with bold headings and colour
coded some of the important points to make reading these terms easier for you.
Hippie Campervans PLEASE
NOTE: • This document contains a summary of some of the
rental conditions. For detailed conditions, refer to the rental agreement upon
vehicle collection. A copy of the rental agreement can be downloaded from
www.apollocamper.com web site April
1st 2010. • All Flex Rates are Gross and rental days are calculated
per calendar day • Rates are in Australian dollars and include 10% Goods and
Services Tax • Rates exclude one way fees, Location Surcharges, all Liability
Reduction Options and Extras • Please note that the flex rate resets after
35 days. See below for more details. • These rates and terms may not apply
to group bookings (any rental that consists of 3
or more vehicles travelling together). Requests for group bookings
should first be directed to reservations • Rates are subject to change without
notice
Flex Matrix: The flex level is
2 digits. The first digit corresponds with the letters on the left hand side column
of the matrix, the second digit corresponds with the number on the top row of
the matrix. The applicable flex rate is the rate where the 2 digits meet, i.e.
flex level C2 is rate AU$62.10. | | 2nd Digit of Flex Level | | | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | | 1st
| A | | | | | | | | | | Digit
| B | | | | | | | | | | of
| C | | 62.10 | | | | | | | | Flex
| D | | | | | | | | | | Level | E | | | | | | | | | | F | | | | | | | | | | G | | | | | | | | | | H | | | | | | | | |
Long
Term Discounts • 21-34 days – 5% off above rates • 35-49 days - 7.5%
off above rates • 50+74 days – 10% off above rates • 75+ days – 12.5% off
above rates • These discounts do not apply to the Inclusive component
• Multiple rentals are eligible for the long-term discount • There are
no further long-term discounts available on Flex Rates Daily
Basic Rental Rates Include:
• Standard
Cover (Liability applies) • Unlimited Kilometres
• Vehicle Registration Fee • 10%
GST • Kitchen
and Personal Kits • Hippie
Welcome Pack • 24hr
Roadside Assistance • Maps and Camp Ground Guides •
Kitchen Kits - Kitchen
and Personal Kits Each vehicle is supplied with complimentary living equipment
(such as bedding, cooking equipment, eating utensils, bath and tea towels.) •
Hippie Welcome Pack
- Each vehicle is supplied with a complimentary
Hippie Pack for the first night. The pack contains, matches, mini shampoo and
conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and
sugar sachets. Daily
Basic Rental Rates Excludes:
• Oneway
Fee - A one way rental fee of $200 is charged for rental segments less than
21 days. • 3%
Administration Fee/Taxes - A charge of 3% of the total cost will be levied
to cover administration fees, state government taxes, vehicle registration recovery,
duties and associated costs.
Summary
of Rental Conditions This document contains a brief summary of our rental
conditions. The full details of our rental contract do apply. Rates quoted are
in Australian dollars. Inclusive
Rates - Extra Optional To Purchase
At Booking: Drivers 21 to 75 years - Add AU$18.40 Gross per day.
The maximum amount payable per rental segment for an Inclusive Rate is $920 Gross
– i.e. 50 days rental. Drivers 18 to 20 years - Add AU$27.60 Gross per day
The maximum amount payable per rental segment for an Inclusive Rate is $1,380
Gross – i.e. 50 days rental. The Inclusive Rate includes: •
VIP Cover, • Unlimited Kilometres, •10%
GST, • 3% Administration Fee/Taxes, •
Linen and Bedding Kits • Kitchen Kit •
Extra Driver Fees, • LP Gas Refill Fee, •
Hippie Camper Welcome Pack, • Pre-Hire Cleaning
Fees • Vehicle Consultation Fee •
24hr Roadside Assistance • Camp Chairs and Table, •
Maps and Camp Ground Guides • Baby or Booster
Seats (on request). The Inclusive Rate does not
include the One Way Rental Fee (if applicable).
ABOUT FLEX RATES What exactly is
Flex? Flex Rates allows us to offer flexible pricing, which gives you
the opportunity to secure the best possible rental rate. The Flex Rates are based
on a very simple system of supply and demand. So when there are a large number
of vehicles available for hire from a particular branch then the rental rate is
lower. This way you can benefit from the lower rates offered. Generally, this
means that the earlier you book the cheaper the rate! There will also be great
Standby Rates! How does the Flex system work? ‘Flex Rates’ will
be emailed out every Friday and will be valid from each following Monday through
to Sunday inclusive (rates will be updated at 11:59pm Sundays AEST). Flex rates
also can be viewed at www.hippiecamper.com/flexrates How do you know
which rate applies to your trip? Simply check out the Flex Table. The
flex rate that is available at the time of booking for the first rental day determines
the daily rental rate for the entire rental period up to the 35th day. All rental
days from the 36th day on are counted as a new booking and the flex rate that
applies for the 36th day will be used from then on, the flex rate that applies
for the 71st rental day will be used from then, etc. What happens if
there is an amendment to the booking? If you wish to make any changes
to your booking the booking will be calculated by using either the original flex
rate or the flex rate that is valid at the time of the booking change, depending
on whichever rate is higher. There are no exceptions to this rule. The following
situations are classified as booking alterations: - Change of date for vehicle
pick-up or drop-off - Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category - Name change If
you decide to extend your rental duration (changing the drop-off date) by 2 days
the same flex rate is used that applied on the day when you If you decide to extend
your rental duration (changing the drop-off date) by 2 days the same flex rate
is used that applied on the day when you made your original booking. If you extend
by 3 days or more, the booking change rule applies as outlined above. If
an amendment is made to the rental dates within 14 days of collection, no refund
will be made if the length of hire is shortened (that is; the rental will be charged
at the number of days originally booked). A relocation fee may apply if the collection
or return location is amended within 14 days of vehicle pick up or if notification
occurs during the hire. Flex Options From time to time we have
the need to move vehicles from one location to another and therefore can offer
better rates for certain movements. Weekly Changes Any changes
to the prior week’s Flex Rates grid will be on the website. Rental Charges
Rentals are charged per calendar day. Branches
• Hippie Camper has branches in Brisbane,
Cairns, Melbourne and Sydney. • Budget model is
not available in Melbourne. • All branches will
be closed Christmas Day, New Years Day and Good Friday. •
Branches are open seven days a week, 8am to 4:30pm. Transfer
Vehicles must be collected and returned to our branches (not airports). Transfers
to and from the Hippie Camper branch are not included in the rental price. It
is the renter’s responsibility to get to and from the branch. Administration
Fees / Taxes • Our rates include 10% GST. •
A charge of 3% of the total cost will be levied to cover administration
fees, state government taxes, vehicle registration recovery, duties and associated
costs.. Credit Cards We only accept Visa, MasterCard, American
Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge
on any transaction. American Express and Diners Club will incur an additional
4.5% surcharge on any transaction. Exchange Rate / Currency Variations
All credit card transactions are conducted in Australian dollars. Due
to exchange rate fluctuations there could be some variance in the amount refunded
compared to the amount initially charged. We do not accept any liability for variances
up or down. Refunds by credit card can take up to 15 working days depending on
the renter’s Financial Institution. Rental Duration The minimum
rental for all vehicles is 10 days. One Way Rentals A one way
rental fee of $200 is charged for rental segments less than 21 days. Driver’s
Licence and Minimum Age A current and full motor vehicle driver’s licence
is required. If the driver’s licence is not in the English language then an international
driver’s licence is also required. An accredited English translation will be accepted
in lieu of an international driving permit. The driver’s licence must be valid
for the whole length of the rental. The original driver’s licence must be shown
at time of pick-up when the driver is present. The
minimum age to drive the vehicle is 18 years and the maximum age is 75 years. Kitchen
and Personal Kits Each vehicle is supplied with complimentary living equipment
(such as bedding, cooking equipment, eating utensils, bath and tea towels.) Maps
and Campground Guides Each vehicle is supplied with a complimentary Road
Atlas and campground guides. Vehicle Consultation On pick up
of the vehicle our staff will provide a complimentary vehicle consultation. This
includes an explanation of all the interior and exterior features of the vehicle
as well as driving tips. Hippie Welcome Pack Each vehicle is
supplied with a complimentary Hippie Pack for the first night. The pack contains,
matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt
and pepper, coffee, tea and sugar sachets. L.P. Gas Refill Service Fee
The gas canister is supplied full. A service fee of $25 is payable on
pick up of the vehicle. The gas canister can be returned empty to Hippie Camper
at the completion of the rental. Additional Products: •
Camp Chairs - $15 each per rental •
Camp Table - $20 per rental • GPS
- $10 per day up to a maximum of $90 per hire •
Heater/Fan - $15 per rental • Satellite
Phone - $20 per day plus call charges • First
Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken
or the kit is not returned the kit becomes the property of the renter and a $50
fee is charged when the vehicle is returned. Baby / Booster Seats
Cannot be fitted in the Hippie Camper. Travel Restrictions
The Hippie Camper can only be driven on sealed/bitumen roads
or well maintained access roads less than 500 metres long to recognised campgrounds. The
Hippie Camper is not allowed to travel in Tasmania, Northern Territory or Western
Australia. Hippie Camper reserves the right at its sole discretion to restrict
vehicle movements in certain areas due to adverse road or weather conditions,
and the distance to nominated destinations in relation to the length of the rental
period. Change of Drop Off Destination If the renter wishes
to change the drop off destination after the rental has commenced, they first
must obtain authorisation from Hippie Camper Head Office. Subject to the change
being approved, an additional charge of $500 will apply. Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain
authorisation from Hippie Camper Reservations. This is subject to availability.
The extra cost of an extended rental must be paid by credit card over the telephone
or at a Hippie Camper Branch immediately on confirmation of the rental extension.
Failure to obtain authorisation will result in the renter being charged double
the daily gross rental rate. Repairs Although we run late model
vehicles, it may happen that small repairs are required. Repairs up to $100 may
be affected without authorisation and will be reimbursed unless the damage is
caused by the renter. For amounts over $100, Hippie Camper will need to be informed
in advance. All vehicles are enrolled in the Australian Automobile Association
and 24hr emergency roadside assistance is available. Infringements and
Administration Fees Hippie Camper reserves the right to charge the renter
for any speeding, toll way or parking fines not reported on return of the vehicle.
In addition to these costs, Hippie Camper reserves the right to charge for associated
administration costs for processing the fines (irrespective of excess). An administration
fee of $75 will be applicable. Change Of Vehicle Should the vehicle
booked be unavailable through unforeseen circumstances, we reserve the right to
substitute an alternative vehicle without prior notification and at no extra cost.
This shall not constitute a breach of contract and does not entitle the renter
to a refund. Vehicle Category Vehicles cannot be requested by
make or model, only by vehicle category. Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of
pick up or during the rental then they will not be entitled to any refund. Limit
of Liability In the event of no alternative vehicle being available to
the renter our liability is limited to a refund of the hire charge or in the case
of mechanical failure (unless caused by the renter) the remainder of the hire
period. Important We reserve the right to refuse any rental at
our discretion. Animals No animals are permitted in our vehicles,
excluding guide dogs. Smoking Smoking is not allowed in our vehicles. Cancellation
Fees • If cancelled 25+ days prior to pick
up and 7 days or more after the booking date - $250
cancellation fee. • If cancelled 7 to
24 days prior to pick up - 20% of Rental (minimum $250) •
If cancelled less than 7 days prior to pick up - 50% of Rental
(minimum $250) • If cancelled on the day
of pick up or no show - 100% of Rental • There
is no refund for late pick up or early return of vehicle whatsoever
there is no refund available for the unused days. Security
deposit is non-refundable - Security deposit will be kept for 6 months and can
be used towards the security deposit only on another Hippie booking made through
Australia 4 Wheel Drive Rentals. Travel
Insurance We strongly recommend that renters ensure they take out
the highest level of Travel Insurance. PROTECTION
PACKAGE Excess - Liability, Excess & Security Deposit Bond
Personal
Injury The Vehicle has third party insurance cover. It is likely
that any other vehicle involved in an accident also has third party insurance
cover. Depending on the circumstances of the accident, the renter may be entitled
to claim for their personal injury against the third party insurance of the party
responsible for the accident. The extent of such third party insurance varies
in different States and Territories and Hippie Camper strongly recommends that
all passengers take out their own Personal Injury Travel Insurance. If the
renter is responsible for the accident the Vehicle’s third party insurance should
cover the renter for the liability except where the renter
has committed a breach of the Vehicle’s third party insurance, e.g.
drink driving. Property Damage The
Vehicle is insured for damage to it or damage to the property of a third party.
However the renter is responsible up to the amount of the applicable Liability
for the cost of such damage to third party property, or to the rented Vehicle.
The renter is also responsible for the cost of demurrage for the period the Vehicle
is unavailable due to repairs. The Liability applies in respect of each claim,
not per rental. In addition to the Liability an administration fee of $75
will be charged per claim. The Liability is applicable regardless of who
is at fault and must be paid at the time the accident is reported to Hippie Camper,
not at the completion of the rental Period. Hippie Camper reserves the right to
charge the renter for any vehicle damage including Third Party property damage
not reported on return of the vehicle. Drivers
21 to 75 years
| | Cost Per Day | Bond
| Liability | | Standard
Liability | Included | $2500 | $2500 |
| Liability Reduction Option 1 | $12
(max charge $600 i.e. 50 day rentals) | $1200 | $1200 |
| Liability Reduction Option 2 | $20
(max charge $1,000 i.e. 50 day rentals) | $100 | $100 |
Drivers 18 to 20 years | | Cost
Per Day | Bond | Liability |
| Standard Liability | Included | $3500 | $3500 |
| Liability Reduction Option 1 | $22
(max charge $1100 i.e. 50 day rentals) | $1200 | $1200 |
| Liability Reduction Option 2 | $30
(max charge $1500 i.e. 50 day rentals) | $250 | $250 |
Bond
For security purposes, only a credit card can be used to provide a Bond. The amount
of the Bond will be debited to the credit card account immediately. An administration
fee equal to the merchant surcharge applies. The credit card holder must be present
and able to sign for the Bond upon vehicle collection. The credit card holder
is jointly and severally liable for any damage to the rental vehicle. The
Bond is fully refundable when the vehicle is returned to the correct location
on time, is full of fuel and all other terms of the Rental Contract have been
complied with. If there is damage to the vehicle on its return, the Bond will
be used to cover the cost of such damage up to the amount of the relevant Liability.
However, if the terms of the Rental Contract are breached and the Bond is insufficient
to cover the damage then any extra costs will be charged. Full
Responsibility At all times the renter is
responsible for: • Damage caused where the terms
of Rental Contract have been breached. • Damage
caused by negligence. • Damage caused to the
Vehicle in any way by part or total water submersion or salt water. •
Damage caused due to a single vehicle roll over. •
Damage caused to the Vehicle by the renter’s wilful conduct. •
Damage caused to the Vehicle when using the Vehicle
in contravention of any legislation or regulation controlling vehicular traffic. •
Damage or loss caused to any personal belongings. •
Damage to the awning, overhead or underbody of the
Vehicle. Rates/Terms/Conditions Are subject to change
without notice. Calculation Errors Cheapa
Campa and/or their agent Goholi /Goholi
Pty Ltd will not honour calculation errors. Should a calculation error occur Cheapa
Campa will charge for the shortfall. This also applies to the Quote
or ETicket. Agent Non-Payment In the case where pre-payment is
required and this has not been made the hirer agrees to pay the full costs to
Cheapa Campa. This
document contains a summary of some of the Rental Conditions. A full set of terms
and rental conditions will be supplied at pickup of your rental and for full detailed
conditions refer to the rental agreement provided when the vehicle is collected
Please note all prices quoted in this document are gross and in Australian dollars.
Rates and conditions are subject to change without notice. Rentals
are subject to the terms and conditions printed on the Rental Agreement. Rates/Terms/Conditions
are subject to change without notice. Disclaimer Illustrations
and text in any of our documentation, brochures or website are subject to change.
Images are a representation only of the vehicle depicted. Variances in the vehicles
offered for rental may occur due to substitutions made by Cheapa
Campa or modifications and/or upgrades to the vehicle design made
by the manufacturer. |