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The following Terms and Conditions must be read in conjuntion
with the (Click
Here) Goholi Conditions and Terms.
Booking
and reservations requests are only accepted Goholi on
the basis that those Conditions and Terms for the specified vehicle supplier have
been throughly read and understood and agreed too. Apollo's Rental Agreement:
Apollo-AU-RentalAgreement2009-10.pdf
(Last years rental agreement)
Supplier's
Restricted Acess Maps:
ApolloRestrictedAccessMaps_2008.pdf
Current:
4WD Restricted and Prohibited Roads Western Australia - Kimberley Region http://www.apollocamper.com/pdfs/au-restricted4wd-access-map-pg1.pdf
4WD Restricted and Prohibited RoadsNorthern Territory - Top End
Region http://www.apollocamper.com/pdfs/au-restricted4wd-access-map-pg2.pdf
Apollo Car Standard Rates 4WD Car Standard
Terms AUSTRALIA Valid 1 April 2010 to 31 March 2011 Please
note: (All area in BLUE are known variations to previous
years terms) - we the agent have also widely spaced out the terms with
bold headings and colour coded some of the important points to make reading these
terms easier for you. PLEASE NOTE: • This document contains
a brief summary of our rental conditions. The full details of our rental contract
do apply. Rates quoted are in Australian dollars. For detailed conditions, refer
to the rental agreement upon vehicle collection. A copy of the rental agreement
can be downloaded from www.apollocamper.com
web site April 1st 2010.
• All Standard Rates are Gross and rental days are calculated calculated per
24-hour period • Rates are in Australian dollars and include 10% Goods and
Services Tax • Rates exclude one way fees, Location Surcharges, all Liability
Reduction Options and Extras • These rates and terms may not apply to group
bookings (any rental that consists of 3 or more vehicles
travelling together). Requests for group bookings should first be directed
to reservations • Rates are subject to change without notice
| 4wd
Toyota Landcruiser, Nissan Patrol or similar |
| Adelaide,
Alice Springs, Brisbane, Broome, Cairns, Darwin, Melbourne, Perth, Sydney |
|
| Gross
Daily Basic Rentals Rates - Prices in AUD per calendar days for 4wd
Toyota Landcruiser - seats 5 only. |
| 1
April 2010 to 30 June 2010
and 1 December 2010
to 31 March 2011 | | 5
to 20 days | 21
to 34 days | 35
to 49 days | 50+
days | |
$138.00 | $114.00 |
$108.00 | $104.40 |
| 1
July 2010
to 30 November 2010 |
| 5
to 20 days | 21
to 34 days | 35
to 49 days | 50+
days | | $180.00 | $150.00 |
$144.00 | $1138.00 |
Early Bird Discount Not
applicable to 2WD & 4WD car rentals Daily
Basic Rental Rates Include:
• Standard Cover (Liability applies) • Unlimited Kilometres
• 10% GST • Young Driver Fees (21-24 yrs) • Vehicle Registration Fee
• Airport Concession Recovery Fees • 24hr Roadside Assistance • Extra
Driver Fees • Maps and Camp Ground Guides
• The
Daily Basic Rate does not include the 3% Administration Fees/Taxes.
Vehicle
make or model cannot be guaranteed. A similar vehicle may be substituted.
Apollo
Cars Rental
Charges Daily rates are calculated on a 24-hour period. When a
rental moves from one rate season into the next, the calculation is based on both
rates.
Unlimited Kilometres
Rates include unlimited kilometres. Inclusive Rates 2WD Cars - add AU$12.00 Gross per day. The maximum
amount payable per rental segment for an Inclusive Rate is $600 Gross – i.e. 50
days rental. 4wd Car - add AU$34.80
Gross per day. The maximum amount payable per rental segment for an Inclusive
Rate is $1740.00 Gross – i.e. 50 days rental. The Inclusive Rate includes: • Liability Reduction
Option (4wd Reduction Option 2) • Unlimited Kilometres • 10% GST • 3%
Administration Fees/Taxes • Pre-Hire Cleaning Fees • Vehicle Consultation
Fee • 24hr Roadside Assistance • Extra Driver Fees • Maps and Camp Ground
Guides • Baby or Booster Seats (on request)
• The Inclusive Rate does
not include the One Way Rental Fee (if applicable). •
The Inclusive Rate does not include the Broome Surcharge
(if applicable). Branches Apollo has car rental branches in Adelaide,
Alice Springs, Brisbane, Cairns, Darwin, Melbourne, Perth and Sydney. The
4wd Landcruiser is also available to and from Broome. During the period
of 1 December 2010 to 31 March 2011 the Alice Springs branch is closed on Sundays
and the Broome and Darwin branches are closed on Saturdays and Sundays. All branches
will be closed Christmas Day, New Years Day and Good Friday. Otherwise branches
are open seven days a week, 8am to 4:30pm. Apollo has motorhome branches in Adelaide, Alice Springs, Brisbane, Broome,
Cairns, Darwin, Hobart, Melbourne, Perth and Sydney. •
During the period of 1 December 2010 to 31 March 2011 the Alice Springs
branch is closed on Sundays • During the period
of 1 December 2010 to 31 March 2011 the Broome and Darwin branches are closed
on Saturdays and Sundays. • During the period
1 May 2010 to 31 August 2010 the Hobart branch is closed on Saturdays and Sundays.
• All branches will be closed Christmas Day,
New Years Day and Good Friday. • Otherwise branches
are open seven days a week, 8am to 4:30pm.
Transfer Vehicles
must be collected and returned to our branches (not airports). Transfers to and
from the Apollo branch are not included in the rental price. It is the renter’s
responsibility to get to and from the depot. Administration Fees / Taxes
• Our rates include 10% GST. •
A charge of 3% of the total cost will be levied to cover administration
fees, state government taxes, vehicle registration recovery, duties and associated
costs. Credit Cards We only accept Visa, MasterCard, American
Express and Diners Club. • Visa and MasterCard
will incur an additional 2% surcharge on any transaction. •
American Express and Diners Club will incur an additional 4.5% surcharge
on any transaction. Exchange Rate / Currency Variations All credit
card transactions are conducted in Australian dollars. Due to exchange rate fluctuations
there could be some variance in the amount refunded compared to the amount initially
charged. We do not accept any liability for variances up or down. Refunds by credit
card can take up to 15 working days depending on the renter’s Financial Institution. Rental
Duration The minimum rental period is five days. Refer to the one way
rentals section for one way minimum rental periods. Driver’s Licence
and Minimum Age A current and full motor vehicle driver’s licence is required.
If the driver’s licence is not in the English language then an international driver’s
licence is also required. An accredited English translation will be accepted in
lieu of an international driving permit. The driver’s licence must have been held
for at least two years and be valid for the whole length of the rental. The original
driver’s licence must be shown at time of pick-up when the driver is present.
Drivers must be 21 years of age or over. For drivers 75 years of age or
over, a current medical certificate stating that the customer is fit to drive
for the duration of the hire is required upon vehicle collection. One
Way Rentals One way rentals are available subject to the minimum
rental periods in the table below. 2wd Vehicles No one way fee
applies. Except for a one way rental in, into or out of the Northern Territory/Western
Australia which attracts a $500 fee. Apply the NT rates for a one way rental out
of the NT. Apply the East Coast/Perth rates for all other one way rentals. 4wd
Vehicles A one way rental fee of $200 is charged. | ADL | | 7 | ASP | | 7 | 14 | BNE | | 21 | 21 | 21 | BME | | 14 | 14 | 7 | 21 | CNS | | 14 | 7 | 14 | 14 | 14 | DRW | | 14 | 14 | 14 | 21 | 21 | 21 | HBA | | 7 | 7 | 7 | 21 | 14 | 14 | 7 | MEL | | 14 | 21 | 21 | 14 | 21 | 21 | 21 | 14 | PER | | 7 | 14 | 7 | 21 | 7 | 21 | 14 | 7 | 21 | SYD | Maps and Campground Guides Each vehicle is supplied with
a complimentary Road Atlas and campground guides. Vehicle Consultation
On pick up of the vehicle our staff will provide a complimentary vehicle
consultation. This includes an explanation of all the interior and exterior features
of the vehicle as well as driving tips. Additional Products: •
Camping Kits - One Camping Kit per Car suitable for two people
(including a 3 person tent, built-in ground sheet, sleeping bags with personal
liners, sleeping mats, pillows, ice box, crockery & cutlery, pots & pans, gas
cooker, salt & pepper, containers, tea towels, personal towels, torch, Apollo
Welcome Pack, maps and camping ground directories) can be supplied on request
with the compact, medium or 4wd vehicle groups. Rate is $20 per day (maximum amount
payable is $400) payable direct to Apollo. •
GPS - $10 per day up to a maximum of $90 per hire •
Baby Seats - Two baby seats (must be pre-booked) suitable for children
6 months to 3 years of age can be fitted to the Motorhome Range. Cost is $20 per
rental. Baby seats cannot be fitted in the Hitop Campervan, Euro Tourer and Adventure
Camper vehicles. • Booster Seats - A booster
seat (must be pre-booked) suitable for a child between 3 and 8 years of age can
be supplied for the Motorhome Range. Cost is $20 each per rental. Booster seats
cannot be fitted in the Hitop Campervan, Euro Tourer and Adventure Camper vehicles.
Vehicle | No Baby or Booster seat
allowed | 1
Baby seat allowed | 1
Booster seat allowed | 2
Baby seats allowed | 2
Booster seats allowed | 1
Baby or Booster seat allowed | 4WD
Landcruiser Options of •1
baby seats •1
booster seats •
2 baby seats •1
booster seats and 1 booster seats •
2 booster seats | . | | | | | |  |  |  |  |  |  |  |
Child
Restraints from overseas will not conform to the stringent standards required
in Australia and New Zealand. We therefore strongly recommend overseas renters
not to bring their own Child Seats as they will not be allowed to use them in
Apollo vehicles. For rentals in Australia we advise that clients should travel
to and from our branches via taxi. If clients have children that require a Child
Restraint then we strongly recommend they order a taxi with appropriate Child
Restraints to meet their requirements. Our policy has been formulated to give
your clients the best protection possible. Options
per table column are not combinable. Baby
Capsules Baby Capsules are not allowed to be
fitted to any Apollo vehicle (including cars). Baby Capsules are
required for infants as follows: - 0 to 9 kg weight; or - 0 to 1 year
of age (on average); or - up to 70 cm in length. Baby
Seats Baby Seats are required for young children as follows: - 9 to
18 kg weight; or - 6 months to 4 years of age (on average); or - above
70cm in length. Booster
Seats Booster Seats are required for young children as follows: -
14 to 32 kg weight; or - 4 to 7 years of age (on average). All
Child Restraints are front facing and are to be fitted in the rear of Apollo vehicles.
The above details are our minimum
requirements. The above details
are subject to the manufacturer's guidelines for each individual device. While
all reasonable care has been taken has been taken in preparing this document,
we do not guarantee the accuracy or completeness of the document. Nor do we endorse
or accept any responsibility for any views, advice, recommendations or opinions
expressed in the document or referred websites. The content should only be used
for your general information and use and not by way of specific recommendation
or advice as every individual's circumstances are different. You should seek your
own independent legal advice before taking any action based in whole or in part
on the document or referred websites. Apollo shall not be liable for any claims,
losses, injuries, penalties, damages, costs or expenses arising from the use of
this document or referred websites. Multiple Rentals Consecutive
rentals can be combined to qualify for a long-term discount rate. Rentals in the
United States of America, Australia and New Zealand can be combined to obtain
a long-term discount rate, providing travel is within a 3 month period. If drop
off of a vehicle and pick up of a new vehicle occurs on the same day then a day
each will be charged per respective vehicle. Multiple rentals are treated as separate
rentals under the one way fee and minimum rental period conditions. Broome
Rentals An additional charge of $750 applies to all rentals picking up
or dropping off in Broome. This is in addition to the one way fee if applicable.
Only the 4wd Landcruiser is available to be rented to
or from the Broome branch. Travel Restrictions
• Two Wheel Drive Vehicles
can only be driven on sealed/bitumen roads or well maintained access roads less
than 500 metres long to recognised campgrounds. Two Wheel Drive vehicles picked
up from Adelaide, Brisbane, Cairns, Melbourne or Sydney are not allowed to travel
into Tasmania, the Northern Territory or Western Australia. Vehicles picked up
from Alice Springs, Darwin and Perth are not allowed to travel into Queensland,
Victoria, South Australia or New South Wales. The only exception is a one way
rental into or out of the Northern Territory/Western Australia. •
Four Wheel Drive Vehicles can also be driven on recognized unsealed
tracks but may only travel to the following remote areas with the express written
permission of Apollo: Any Islands, Tasmania, Simpson Desert, Cape York (North
of Daintree River), Oodnadatta Track, Birdsville Track, Tanami Track, Gibb River
Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles,
the Plenty Highway, Burke Development Road from Chillagoe to Normanton and Savannah
Way from Normanton to Borroloola, Finke Road, Central Arnhem Road, Arnnhem Land
in general and any other remote area. •
Vehicles are NOT permitted to travel on: Vehicles
are NOT permitted to travel on the Canning Stock Route, The Lost City in Litchfield
Park, Gunbarrel Highway, the Old Telegraph Road section of the road to Cape York,
Boggy Hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea
and the last 2 kilometres of the Lennard River Gorge Road, at any time. •
Vehicles are NOT permitted to travel
to: Vehicles are NOT permitted to travel to Cape York between the months of
December to May. At all other times permission is required. •
Apollo reserves the right at its sole discretion to restrict vehicle
movements in certain areas due to adverse road or weather conditions, and the
distance to nominated destinations in relation to the length of the rental period. Change
of Drop Off Destination If the renter wishes to change the drop off destination
after the rental has commenced, they first must obtain authorisation from the
Apollo Head Office. Subject to the change being approved, a minimum additional
charge of $700 will apply. Rental Extension If the customer wishes
to extend the rental whilst on hire, they must first obtain authorisation from
Apollo Reservations who will advise of the additional costs. Rental extension
is subject to fleet availability. The extra cost (Gross Rate) of an extended rental
must be paid by credit card over the telephone or at an Apollo Branch immediately
on confirmation of the rental extension. Failure to obtain authorisation
will result in the renter being charged double the daily gross rental rate. Repairs
Although we run late model vehicles, it may happen that small repairs
are required. Repairs up to $100 may be affected without authorisation and will
be reimbursed unless the damage is caused by the renter. For amounts over $100,
Apollo will need to be informed in advance. All vehicles are enrolled in the Australian
Automobile Association and 24hr emergency roadside assistance is available. Infringements
and Administration Fees Apollo reserves the right to charge the renter
for any speeding, toll way or parking fines not reported on return of the vehicle.
In addition to these costs, Apollo reserves the right to charge for associated
administration costs for processing the fines (irrespective of excess). An administration
fee of $75 will be applicable. Change Of Vehicle Should the vehicle
booked be unavailable through unforeseen circumstances, we reserve the right to
substitute an alternative vehicle without prior notification and at no extra cost.
This shall not constitute a breach of contract and does not entitle the renter
to a refund. Vehicle Category Vehicles cannot be requested by
make or model, only by vehicle category. Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of
pick up or during the rental then they will not be entitled to any refund. Limit
of Liability In the event of no alternative vehicle being available to
the renter our liability is limited to a refund of the hire charge or in the case
of mechanical failure (unless caused by the renter) the remainder of the hire
period. Important We reserve the right to refuse any rental at
our discretion. Animals No animals are permitted in our vehicles,
excluding guide dogs. Smoking Smoking is not allowed in our vehicles. Cancellation
Fees The reservation deposit is non-refundable. In addition
to forfeiting the deposit the following cancellation fees apply:
- If cancelled less than 7 days prior to pick up - 50%
of Rental
- If cancelled on the day of pick
up or no show - 100% of Rental
- There is
no refund for late pick up or early return of vehicle. If vehicle is returned
early for any reason whatsoever there is no refund available for the unused days.
Security
deposit is non-refundable - Security deposit will be kept for 6 months and can
be used towards the security deposit only on another Apollo booking made through
Australia 4 Wheel Drive Rentals. Travel
Insurance We strongly recommend that renters ensure they take out
the highest level of Travel Insurance. PROTECTION
PACKAGE Excess - Liability, Excess & Security Deposit Bond
Personal
Injury The Vehicle has third party insurance cover. It is likely
that any other vehicle involved in an accident also has third party insurance
cover. Depending on the circumstances of the accident, the renter may be entitled
to claim for their personal injury against the third party insurance of the party
responsible for the accident. The extent of such third party insurance varies
in different States and Territories and Apollo strongly recommends that all passengers
take out their own Personal Injury Travel Insurance. If the renter is responsible
for the accident the Vehicle’s third party insurance should cover the renter for
the liability except where the renter has committed a breach of the Vehicle’s
third party insurance, eg drink driving.
Property
Damage The Vehicle is insured for damage to it or damage to the
property of a third party. However the renter is responsible up to the amount
of the applicable Liability for the cost of such damage to third party property,
or to the rented Vehicle. The renter is also responsible for the cost of demurrage
for the period the Vehicle is unavailable due to repairs. The Liability applies
in respect of each claim, not per rental. In addition to the Liability an
administration fee of $75 will be charged per claim. The Liability is applicable
regardless of who is at fault and must be paid at the time the accident is reported
to Apollo, not at the completion of the rental Period. Apollo reserves the right
to charge the renter for any vehicle damage including Third Party property damage
not reported on return of the vehicle. 2wd Vehicles
Standard Liability Apollo’s rental
charge includes a Standard Liability of $2,000. A Bond of $2000 will be
collected at the time of entering into the Rental Contract. This Bond is payable
to Apollo by an open signed credit card imprint with an authorisation obtained
(sufficient funds must be available) for $2000. The Standard Liability can
be reduced by taking the following Reduction Option: Liability
Reduction Option A Liability of $250 applies. The Liability Reduction
Option can be purchased by paying to Apollo $18 per day. The maximum amount payable
for this Option is $720 (i.e. 40 days rental). A Bond of $250 will be collected
at the time of entering into the Rental Contract. This Bond is payable to Apollo
by an open signed credit card imprint with an authorisation obtained (sufficient
funds must be available) for $250. 4wd
Vehicles Standard Liability Apollo’s
rental charge includes a Standard Liability of $7,500. A Bond of $7,500
will be collected at the time of entering into the Rental Contract. Payment of
this Bond is only accepted by credit card. The $7,500 will be debited to the credit
card account immediately. An administration fee equal to the merchant surcharge
applies. The Standard Liability can be reduced by purchasing one of the
following Reduction Options: Reduction Option 1 A
Liability of $2,500 applies. This Option can be purchased by paying to Apollo
$20 per day. The maximum amount payable for this Option is $1,000 – i.e. 50 days
rental. A Bond of $2,500 will be collected at the time of entering into
the Rental Contract. Payment of this Bond is only accepted by credit card. The
$2,500 will be debited to the credit card account immediately. An administration
fee equal to the merchant surcharge applies. Reduction
Option 2 (VIP Cover) A Liability of $250
applies. This Option can be purchased by paying to Apollo $35 per day. The maximum
amount payable for this Option is $1,750 – i.e. 50 days rental. A
Bond of $250 will be collected at the time of entering into the Rental Contract.
This Bond is payable to Apollo by an open signed credit card imprint with an authorisation
obtained (sufficient funds must be available) for $250. | Reduction
Option 1 | | Vehicle | Cost per
day | Excess Liability reduced to $2,500 | Bond
of $2500 | | 4WD | AU$20
(max charge AU$1,000) | AU$2,500* | AU$2,500* |  |  |  |  |
| Reduction
Option 2 (VIP Cover) | | Vehicle | Cost
per day | Excess Liability reduced to $250 | Bond
of $250 | | 4WD | AU$35
(max charge AU$1,750) | $250 | AU$250 |  |  |  |  |
Please
see the ‘Full Responsibility ’ section below, whereby all insurance cover
will be made void. Bond For
security purposes, only a credit card can be used to provide a Bond. The credit
card holder must be present and able to sign for the Bond upon vehicle collection.
The credit card holder is jointly and severally liable for any damage to the rental
vehicle. The Bond is fully refundable when the vehicle is returned to the
correct location on time, is full of fuel and all other terms of the Rental Contract
have been complied with. If there is damage to the vehicle on its return, the
Bond will be used to cover the cost of such damage up to the amount of the relevant
Liability. However, if the terms of the Rental Contract are breached and the Bond
is insufficient to cover the damage then any extra cost will be charged. Full
Responsibility At all times the renter is responsible for: •
Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence. •
Damage caused to the Vehicle in any way by part or total water
submersion or salt water. • Damage caused
due to a single vehicle roll over. •
Damage caused to the Vehicle by the renter's wilful conduct. •
Damage caused to the Vehicle when using the Vehicle in contravention
of any legislation or regulation controlling vehicular traffic. •
Damage or loss caused to any personal belongings. •
Damage caused due to use of incorrect or contaminated fuel. •
Damage to the overhead or underbody of the Vehicle. Rates/Terms/Conditions
Are subject to change without notice. Calculation Errors Apollo
and/or their agent Goholi /Goholi Pty Ltd will not honour
calculation errors. Should a calculation error occur Apollo will charge for the
shortfall. This also applies to the Quote or ETicket. Agent Non-Payment In
the case where pre-payment is required and this has not been made the hirer agrees
to pay the full costs to Apollo. This document contains
a summary of some of the Rental Conditions. A full set of terms and rental conditions
will be supplied at pickup of your rental and for full detailed conditions refer
to the rental agreement provided when the vehicle is collected Please note all
prices quoted in this document are gross and in Australian dollars. Rates and
conditions are subject to change without notice. Rentals are subject
to the terms and conditions printed on the Rental Agreement. Rates/Terms/Conditions
are subject to change without notice. Disclaimer Illustrations
and text in any of our documentation, brochures or website are subject to change.
Images are a representation only of the vehicle depicted. Variances in the vehicles
offered for rental may occur due to substitutions made by Apollo or modifications
and/or upgrades to the vehicle design made by the manufacturer. |